What to Expect from a Lucky Plaza Maid Agency

When you think of Lucky Plaza on Orchard Road, you probably think of more than just shopping. It’s famous for being a major space for maid agencies, and for good reason: it’s so convenient to have so many options right there in one building.

We’re here to help you get a clear picture of the maid agencies inside Lucky Plaza and what to expect from them.

Why Lucky Plaza Is Known for Maid Agencies

It’s no surprise that Lucky Plaza became a hub for maid agencies. For helpers, it’s a central meeting point and a perfect spot to hang out on their off days. Since it’s right in the heart of Orchard Road and easy to get to by MRT and bus, it attracts both helpers and employers.

Inside, you’ll find a huge variety of agencies. Some focus on Indonesian or Filipino helpers, while others specialise in transfer maids or first-time hires. Because of this, you can easily visit a few different agencies in one go, making it much easier to compare your options than if you were running all over town.

Don’t know what a transfer maid is? You might want to check this out for more info.

What to Expect When Visiting a Lucky Plaza Maid Agency

When you step into a Lucky Plaza maid agency, the first thing they’ll do is sit down with you to understand what your family needs. This typically includes childcare, cooking, or specific language skills. 

Then, you will go through some helper profiles and might even do a quick on-site interview. The agency will handle all the paperwork for you, from signing contracts to Work Permit applications and insurance.

Unlike quieter or standalone offices, a Lucky Plaza agency is often a bit busier and faster-paced. The upside of this is that you can potentially interview multiple helpers in a single visit, which really speeds up your decision-making.

To make your trip a breeze, be sure to bring all the necessary documents with you (like your passport and info on any previous helpers). Always get the full price breakdown upfront, and don’t be shy about asking about their replacement policy or what kind of support they offer after you hire someone.

Some Maid Agencies in Lucky Plaza

Universal Employment Agency Pte Ltd

(Lucky Plaza #03-52 / #04-56, EA Licence 87C4847)

This agency has been a big name in the industry for decades. They can help you find all kinds of helpers, whether you need a new hire, a transfer maid, or someone with specific skills for newborn or eldercare. Reviewers often praise them for their large pool of available helpers and for helping families find a good fit fast. They’re also frequently recommended by third-party sites for their professionalism.

Contact: +65 6735 3456 | hello@universalmaidagency.com

AA Overseas Employment Centre

(Lucky Plaza #04-16)

AA Overseas focuses on Filipino, Indonesian, and Myanmar helpers. They can also assist with things like Work Permit renewals, arranging home leave, and direct hire arrangements. While public feedback is a bit limited, some employers who have used them mention a good, helpful consultation process.

Contact: +65 9386 1161 | aaoverseasemploymentcentre@gmail.com

Maid-Power Pte Ltd

(Lucky Plaza #06-15/16)

Maid-Power has been around for years, offering placement services, Work Permit renewals, and arrangements for local transfers. Clients who have used them often praise the agency for its fair service agreements and transparent process, particularly when it comes to helper biodata.

Contact: via their Lucky Plaza office

The Branch Employment Agency Pte Ltd

(Lucky Plaza #04-60)

The Branch can help you with both new and experienced helper placements, including transfers. They also offer services like passport renewals and employer counseling. Clients often highlight the personal attention they get from consultants, even if the number of online reviews is a bit more moderate.

Contact: +65 6811 4733 (WhatsApp) | cecilia@thebranch.com.sg

If you want to see what’s out there beyond Lucky Plaza or compare this to the digital process of things, our blog on NetMaid search can help you out! 

Or, you can read our full maid agency Singapore guide to help you find the right fit for your family.

Tips for Choosing an Agency at Lucky Plaza

• Make Sure They’re Legit: Before you do anything else, check that the agency has a valid license from MOM. Don’t be shy. Ask for the license number and confirm it’s active.
• Get a Full Price Breakdown: Be clear on all the costs. Ask them about placement, renewal, and replacement fees upfront. Don’t sign anything until you’re confident you know the final price.
• Ask About Their Specialisation: Not all agencies are the same. Ask what kind of helpers they focus on, whether it’s Filipino, Indonesian, or if they specialise in transfer maids.
• Check for After-Hire Support: The most important part is what happens after you hire. Ask if they offer mediation or a replacement if things don’t work out.

Think of the agency as a partner, not just a vendor. It’s a good idea to ask them about their success rate and how often their placements work out for the long term.

Conclusion

Lucky Plaza is still a commendable place if you want to walk in and compare a bunch of maid agencies at once. It’s all about the variety, the ability to do quick comparisons, and the potential to find a helper fast.

But remember, you still have to do your homework. Since every agency has its own way of doing things, it’s important to know their license status, compare the fees, and ask what kind of support they offer after you hire someone.