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When it comes to bespoke tailoring, CYC Tailor is often regarded as a reputable name among tailors in Singapore. Established in 1935, the family-run tailor has built a reputation for fine craftsmanship, premium fabrics, and garments made to fit every client’s body perfectly.
From its Capitol Piazza boutique, CYC caters to professionals, grooms, and style-conscious locals who want clothing that reflects timeless elegance.
Over the years, the brand has expanded its offerings beyond formal suits and shirts to include casual wear under its 1935 by CYC line, as well as accessories and even sustainable fashion initiatives.
But what do customers really think of CYC today? Online reviews paint a nuanced picture of a heritage tailor balancing tradition with modern expectations.
What Clients Love About Perfect Attire
1. Heritage Craftsmanship and Quality Fabrics
With more than 85 years of history, CYC has become a trusted name in Singapore’s tailoring scene. The brand works with prestigious mills like Thomas Mason, Albini, and Liberty London to produce shirts and suits that are both stylish and durable.
One Google reviewer remarked: “The quality is fantastic — the stitching is clean and the fabric feels premium. My suit has held up for years.” This reputation for consistency and attention to fabric detail sets CYC apart from mass-market tailoring options.
2. Personalised and Professional Service
Customers frequently highlight the professionalism and attentiveness of the staff. Tailors guide clients through the selection process, offering advice on fabrics, cuts, and styles to match their needs.
A reviewer shared: “The staff were patient and knowledgeable, walking me through every step and giving honest advice. I felt very well taken care of.” Many appreciate that the experience feels consultative rather than transactional, which is what clients expect from a heritage brand.
3. Broad Range of Offerings
Beyond formal wear, CYC has diversified into casual tailoring and accessories through its 1935 by CYC line. This includes linen trousers, Gurkha shorts, and tailored polos that suit Singapore’s climate.
The brand also provides women’s shirts, bespoke shoes, and stylish add-ons like ties and pocket squares. As one reviewer noted: “Every piece, whether a dress shirt or a casual linen top, has the same quality stitching and construction. You can tell they take pride in all their work.”
This wide selection makes CYC appealing to both traditionalists and modern dressers.
What Can They Improve On?
1. Premium Pricing
CYC’s pricing positions it firmly in the premium segment. Suits typically start around S$890 and can go well into the four figures, while tailored shirts begin at about S$139. Compared to entry-level tailors offering suits for as low as S$499, CYC’s rates are higher.
One customer noted: “The suit is impeccable, but the starting price is steep. Not everyone can afford to start at nearly a thousand dollars.” While many clients accept this as the price of heritage and quality, others feel it limits accessibility.
2. Longer Turnaround Times
Several reviews mention that garments can take up to two months to be completed. For customers with tight timelines, such as grooms preparing for weddings, this can be a drawback.
A candid reviewer remarked: “The tailoring was excellent, but the waiting time of two months was the slowest I’ve ever experienced.” Although bespoke tailoring naturally takes time, clearer communication or offering express services could improve the experience.
3. Consistency in Service Recovery
While most feedback on service is positive, a few clients pointed out that follow-up or aftercare could be better. For example, one disappointed reviewer simply titled their comment “Bad customer service,” citing a lack of responsiveness after issues arose.
Such instances appear to be the exception, but they stand out given the brand’s premium positioning. Ensuring consistent after-sales service would help maintain the strong reputation CYC has built.
Conclusion
CYC Tailor Singapore has earned its place as one of the country’s most respected heritage tailors. Clients love its focus on quality fabrics, expert craftsmanship, and attentive one-on-one service.
The brand’s broadening of its product lines also appeals to locals who want both formal and casual made-to-measure options.
At the same time, potential customers should be mindful of its premium pricing, longer lead times, and the occasional service inconsistency mentioned in reviews. As one satisfied client summed it up: “It may cost more, but it’s worth every cent for the quality and service you receive.”
Overall, CYC remains a top choice for Singaporeans seeking a tailored experience rooted in tradition yet evolving with modern tastes. For those willing to invest in the process, it delivers garments that feel personal, professional, and built to last.