When it comes to pest control in Singapore, residents have plenty of options that ranges from long-established global companies to smaller local operators.
Pest control is a necessary service in a city where warm, humid weather provides the perfect environment for cockroaches, ants, termites, and rodents to thrive.
Among the bigger names, Anticimex has built its reputation on combining modern technology with environmentally safe practices.
Originating from Sweden and now present in over 20 countries, the company has brought its global expertise to Singapore while tailoring services for local homes and apartments, especially HDB flats and condominiums.
Their focus on eco-friendly and technology-driven solutions makes them stand out in an industry still often associated with heavy pesticide use.
In this review we’ll take a look at what customers appreciate about Anticimex and where there’s room for improvement, coming after with a verdict whether anticimex is worth your hard-earned dollars.
What Clients Love About Anticimex

1. Professional and Knowledgeable Technicians
For many customers, the technicians are the face of the brand. For Anticimex, it earns strong marks here as homeowners frequently highlight the team’s professionalism and expertise.
One Google review shared: “They very quickly located the breeding ground during an event infestation. The team was highly professional and knowledgeable. 10/10 would recommend.”
Another client praised a technician for being “very responsive, efficient, and effective” when resolving a termite issue.
These reviews reflect the company’s investment in training. Anticimex emphasises that its technicians and entomologists are not only skilled in extermination but also in preventive strategies, explaining the root cause of infestations and how to avoid recurrences.
For residents, this provides peace of mind and reassurance that problems will be handled thoroughly, not just temporarily masked.
2. Technology-Driven Pest Control
Anticimex has differentiated itself through its SMART pest control system. This involves a network of digital sensors and traps designed to monitor environments around the clock.
Unlike traditional methods that rely on periodic inspections, SMART provides continuous, real-time detection of pest activity.
For homeowners, this translates into fewer surprises and faster interventions. Instead of waiting for pests to spread, the system alerts technicians as soon as activity is detected.
Many reviews cite this proactive approach as a key reason for choosing Anticimex over smaller companies that may not have access to such advanced tools.
This technology-driven service particularly appeals to homeowners who travel frequently or manage rental properties, since the system works even when no one is around to notice the first signs of infestation.
3. Eco-Friendly, Non-Toxic Approach
Sustainability is another major strength of Anticimex. Instead of relying heavily on harsh chemicals, the company promotes non-toxic methods whenever possible.
For example, its SMART traps capture rodents without using poisons, making the solution safer for households with children or pets.
This approach also reduces harm to the environment and non-target species. One client review summed it up well: “We wanted a solution that was effective but not harmful. Anticimex delivered exactly that.”
In an era where many Singaporeans are becoming more environmentally conscious, Anticimex’s green positioning resonates strongly. It reassures homeowners who worry about pesticide residues in kitchens, bedrooms, and shared spaces.
What Can They Improve On?

1. Pricing Transparency
One common observation among customers is that Anticimex’s services are premium-priced. Industry sources indicate residential packages often start around SGD $290 and can climb to $800 or more, depending on the pest type and severity of the problem.
While most clients agree the professionalism and technology justify these costs, a few wish for greater clarity upfront. As one reviewer noted: “Service was good, but I wish the packages and costs were explained more clearly.”
Making cost breakdowns more transparent where for example, explaining the difference between one-off treatments and ongoing maintenance contracts, could help bridge this gap.
2. Communication and Scheduling
Despite many positive experiences, a few customers report occasional communication hiccups. One reviewer mentioned difficulty reaching the company through its main landline, while others rated punctuality slightly lower compared to competitors.
These issues are not widespread but indicate that even established companies must keep refining how they manage customer touchpoints. In a service-oriented field like pest control, missed calls or unclear scheduling can quickly frustrate clients already stressed by infestations.
3. Perception of Premium Branding
Some customers perceive Anticimex as a top-tier brand, which may make it seem less accessible for budget-conscious households.
Competitors like Rentokil have the advantage of longer history and broader name recognition in Singapore, which sometimes translates into greater comfort for first-time customers.
To address this, Anticimex could highlight flexible service tiers or entry-level packages aimed at smaller apartments and HDB flats.
This would help them connect with families who might otherwise choose lower-cost providers despite preferring Anticimex’s eco-friendly and tech-driven solutions.
Conclusion
Anticimex has carved out a strong local reputation for offering modern, eco-friendly, and highly effective pest control solutions.
Homeowners appreciate the professionalism of its technicians, the reliability of its SMART monitoring system, and its commitment to sustainable practices. Positive reviews consistently highlight quick responses, expert advice, and long-term effectiveness.
At the same time, the company faces a few challenges. Customers point to premium pricing, occasional communication issues, and a brand image that leans toward top-tier positioning.
Overall, Anticimex stands out as a forward-thinking choice for residents who value technology, professionalism, and eco-friendly pest control. For households that prioritise affordability above all else, smaller local providers may feel more accessible.
But for those seeking lasting peace of mind, Anticimex delivers on its promise of quality service. And the reviews suggest that most clients walk away satisfied.
